Getting started

System requirements

This section provides information about the operating system (OS), hardware, and browser requirements for the computer system that you will use to access Pergamon. Before you get started with Pergamon, ensure you fulfill the computer system requirements. 

No download or installation required

As Pergamon is a browser-based web application, you do not have to download and install Pergamon from any software distribution platforms such as Apple’s App Store or the Microsoft Store. You can access Pergamon through a compatible web browser with valid login credentials.

Note: Pergamon is not designed for offline use. You will need an active high-speed internet connection at all times to access and use Pergamon.

Hardware requirements

Pergamon is designed and optimized for use on computer systems such as desktops and laptops. Since Pergamon is a browser-based web application, there are no special hardware configuration considerations for the client computer system. For optimal viewing experience, you can check if the minimum screen resolution of your monitor is set to 1024 x 768.

Operating System (OS) requirements

Pergamon can be accessed on macOS, Linux, and Windows OS platforms through a compatible web browser.

Web browser compatibility

Pergamon can be accessed using Google Chrome and also Chromium-based browsers such as:

• Microsoft Edge

• Brave

• Opera

Accessing Pergamon for the first time

How is a new Pergamon account created

There are two ways a Pergamon account can be created:

1. Subscription sign-up (Workspace Owner)
   When someone subscribes to Pergamon on the website, an account is automatically created for the purchaser. This person becomes the Workspace Owner and has full administrative access to the Creator Workspace.

2. User onboarding by a Workspace Owner
   The Workspace Owner can create user accounts for team members in the same organization. The Workspace Owner assigns a role and permissions, and Pergamon sends an activation email to the new user. The user selects Activate your account in the email and sets their password to complete setup.

Activate your account

If you are new to Pergamon, you will receive an activation email. This email is sent either when you sign up as a Workspace Owner or when a Workspace Owner creates an account for you.

The activation email will contain the following information: 

• Your login ID, which is your email address.
• A link to set up a new password and activate your account.

Didn’t receive the Pergamon activation email? 

The subject line of the activation email is Action required: Activate your Pergamon account. If you are unable to find the activation email in your inbox, check other folders such as Spam. 

To activate your Pergamon account:

1. Click on the activation link in the activation email.
2. Set up a new strong password and click Activate Account.

Click on the activation link and follow the instructions to create your password. After a successful account activation, you will be routed to the login page. 

Login

To log in to Pergamon, open the Workspace login page. The login URL uses a subdomain, followed by the Pergamon domain, as shown in the below example:

https://creator.pergamonlabs.org

To log in to Pergamon:

1. Visit the Pergamon login page at {subdomain}.pergamonlabs.org.
2. Enter the email associated with Pergamon and your password. Click log in.

Resetting your password

If you cannot sign in, you can reset your account password from the Pergamon login page.

To reset your account password:

1. On the login page, select Forgot password? and enter your work email address.

2. Open the email titled Reset your Pergamon password, and select the reset link.

3. Create a new password when prompted.

4. Return to the login page and sign in with your new password.

If you do not receive the reset email: 

• Check your spam or junk folder.

• Verify that you entered the correct work email address.

• Contact your Workspace Owner or the Support team if the email does not arrive.